Courier Software Features for Jamaica & the Caribbean
Our platform offers a range of features designed to streamline your delivery operations, improve your efficiency, and enhance your customer experience. Everything you need to run a world-class courier business.
Core Features
Customer-Focused Tools
Empower your customers and staff with intuitive dashboards and comprehensive management tools.
Customer Dashboard
Our courier management system provides a powerful customer dashboard designed to enhance the customer experience and streamline delivery operations.
- Real-time package tracking with detailed status updates
- Interactive timeline showing package journey
- Digital proof of delivery with signature capture
- Payment history and invoice access
- Custom notifications and alerts
- Mobile-responsive design for on-the-go access
Customer CRM
Our courier management system provides a comprehensive CRM system designed to help businesses manage their interactions with customers.
- Complete customer profile management
- Communication history and notes
- Automated customer segmentation
- Purchase patterns and preferences
- Support ticket integration
- Custom tags and categories
Measure Your Success
Measure Your Efficiency
Measuring your efficiency is essential for running a successful courier business. Access tools and reports that help you track performance and make data-driven decisions.
Delivery Report
This report provides an overview of your delivery performance, including delivery times, success rates, and any failed or canceled deliveries.
Key Benefits
- Track on-time delivery percentages
- Identify bottlenecks in your operation
- Monitor driver performance metrics
- Export detailed delivery analytics
- Visualize trends with interactive charts
Revenue Report
Our platform allows you to track your revenue and profits, so you can better understand your business's financial performance.
Key Benefits
- Real-time revenue tracking
- Profit margin analysis
- Revenue forecasting tools
- Payment reconciliation
- Custom reporting periods
Stay Connected
Advanced Notification System
Our courier management system provides advanced notification and alert capabilities to keep you informed about every aspect of your operations. With real-time updates and alerts, you can stay on top of every package.
Email Notification
With our advanced email notification capabilities, you can streamline your workflow and enhance your customer experience, ensuring that your courier business runs smoothly and efficiently.
Key Features
- Automated delivery status updates
- Customizable email templates
- Multi-language support
- Branded email campaigns
- Scheduled notifications
Announcements
Our courier management system provides a comprehensive announcements feature designed to keep you and your team informed about important updates and events.
Key Features
- Broadcast to all users or specific groups
- Schedule announcements in advance
- Priority levels for urgent messages
- Rich media support (images, links)
- Read receipt tracking
Push Notifications
Keep customers informed with real-time push notifications to their mobile devices for instant updates on package status changes.
Key Features
- Real-time delivery alerts
- Custom notification preferences
- Silent hours configuration
- Action buttons for quick responses
- Multi-device synchronization
SMS Notifications
Reach customers instantly with SMS notifications for critical package updates, ensuring they never miss important delivery information.
Key Features
- Delivery confirmation texts
- ETA updates and delays
- Pickup reminders
- Two-way SMS communication
- International SMS support
Experience All Features
See how Carib Freight Core can transform your courier operations with a personalized demo.